People - Top Tips - The GROW model

The GROW model

 

This document is designed as a quick reference guide to the GROW Model.

This will enable you to gain knowledge of a particular skill, task or process.

This means you can quickly find the key information that you need and refer to it on an ongoing basis whenever you need to refresh your knowledge.

 

Introduction

Coaching is about getting the very best out of someone and enabling them to make decisions that will improve their life. When a person experiences being coached, their motivation comes from working with a coach who is him/herself an upbeat, positive role model.

 

People - Top Tips - The GROW model

The GROW model

One key role of any leader is to coach team members to achieve their best.

As ÒcoachÓ, you will typically help your team members to solve problems, make better decisions, learn new skills or otherwise progress in their role or career;

One proven approach that helps with this it the GROW model. GROW is an acronym standing for Goal – Current Reality – Options –Will.

The model is a simple yet powerful framework for structuring a coaching session.

A useful metaphor for the GROW model is the plan you might make for an important journey. First, you start with a the map: With this, you help your team member decide where they are going (their Goal) and establish where they currently are (their CurrentReality). Then you explore various ways (the Options) of making the journey. In the final step, establishing the Will, you

 

Goal Setting

What do you want?

 

Reality

Identifying current performance

 

Options

What are they?

 

Will you do it?

Taking action ensure your team member is committed to making the journey and is prepared for the conditions and obstacles they may meet on their way

People - Top Tips - The GROW model

Questions to ask for each stage

For each of these stages there are some questions that you may find useful:

 

Stage 1 - Goal setting – what do you want?

     What is your goal?

     What milestones have you set?

     When do you want to achieve it by?

     Is it positive, challenging, and realistic?

     How will you know when you get there?

 

Stage 2 –Reality - identifying current performance

     What is the situation now?

     What went / didnÕt go well?

     What have you done so far?

     What results did that produce?

     What are the constraints to finding a way forward?

 

Stage 3 - Options – what are they?

     What choices or options do you have?

     What else could you do?

     What if you had...? (Time, money, resources, control, etc.)

     What are the pros and cons of each option?

     Can I make a suggestion? (Only when ideas dry up!)

     What will you do differently next time?

 

Stage 4 – Will you do it - taking action

     What are you going to do?

     Will this achieve your goal?

     When are you going to do it?

     What could get in the way?

     How can you overcome this?

     Who do you need to inform, and ask?

     What help or support will you need